Punta Cana Promise

For the first time in the island’s history, a consortium of hotel ownership and management groups representing more than 50 properties and resorts in Punta Cana have come together to reaffirm their commitment to a set of security standards and safety guidelines in one of the top travel destinations in the Dominican Republic. Whether your customers are traveling with family or adventuring with friends, you want to know that you and your customers are safe and secure, no matter how far from home they roam. In Punta Cana, this group of hotels has banded together to extend your travelers a promise.

For more information on the Punta Cana Promise visit puntacanapromise.com

Our Promise.

These properties commit to being self-contained and provide 24-hour security and medical assistance.
These properties commit to food and beverage offerings that come only from reputable, trusted vendor partners and are all carefully checked and inspected before being served at any property, in accordance with global food safety management standards.
These properties commit to having their employees all undergo rigorous background checks, screening and training.
These properties commit to a high staff-to-guest ratio ensuring that every guest receives the attention, service and security they expect and deserve.
These properties commit to not only meet, but exceed tourism and hospitality regulations and guidelines.
These properties commit to offering hotel-affiliated vacation activities and excursions provided exclusively by reputable partners who are all licensed and insured.
These properties commit to being united in the oversight and delivery of the Punta Cana Promise.
These properties commit that their hotels will provide safety information and phone numbers to all guests upon check-in.