Tried. Trusted. True. And Travel Impressions-Approved
Because customer service is of the utmost importance to Travel Impressions, we’re particular about the suppliers we choose. You know that when you book with us, you can trust that the properties we offer meet the highest standards—and that’s no less true when it comes to our on-the-ground operators.
Amstar is one of the top names in the travel industry for excursions, transfers, and other destination management services … and for good cause. They’re dedicated to continuing the customer service we provide before the trip during the trip, seamlessly closing the loop that begins with Travel Impressions.
Award-Winning
As a TripAdvisor Certificate of Excellence recipient for services rendered in Jamaica, Cancun, and the Riviera Maya, there’s no doubt that the public has spoken.
Track Record
Over 30 years of experience transferring 1.8 million passengers (and counting) and taking more than 1.5 million vacationers on excursions that wow.
Wide Reach
With a presence in five countries, 26 destinations, and offering 1,000+ diverse shared and private experiences, the possibilities are as great as the service.
Signature Experiences
Discerning travelers can now upgrade their experience with unique excursions designed specifically for those who demand more from their vacation.
Comprehensive Excursions
Awe-inspiring multi-day land excursions—including four in Mexico to date—can help you reach a new customer niche, or create a hybridized getaway.
On-Site Support
With 476 hotel-based customer service representatives, you can rest assured that your travelers are in capable, eager-to-serve, helping hands.
Easy to Identify
A signature uniform of floral shirts and prominent signs take the confusion out of arrival, and ensure that your guests leave with the right team.
Ongoing Training
Representatives receive training far beyond their initial days of hire, with continuous development by the Dale Carnegie Institute
Around-the-Clock Service
A continuously operated call center hotline means that you and your customers will never be without support.
Activities for Everyone
Focuses that range from culture to nature, from active or soft adventure to fun suitable for a family of all age groups to share, mean options aplenty.
