800-284-0044
Book new reservations via phone or assistance on product, services, policies, or to book multiple destinations, deviations or special requests.
Hours of Operation:
Monday – Friday: 9:00 am – 8:00 pm ET
Saturday: 10:00 am – 5:00 pm ET
Have a question about a new or existing VAX booking? Contact us using one of the following methods below.
Phone: 1-800-999-4321
Email: Helpdesk@travimp.com
Hours of Operation:
Monday – Thursday: 9:00 am – 10:00 pm ET
Friday: 9:00 am – 9:00 pm ET
Saturday: 10:00 am – 5:00 pm ET
Sunday: 11:00 am – 4:00 pm ET
VAX Navigation Help Line
Phone: 833-625-5358
vaxtechsupport@vaxvacationaccess.com
Travel Impressions VAX Navigation Help Line
Phone: 833-239-6323
Inside Sales
Phone:1-800-888-1881
Email: east-hostsupport@applelg.net or westsupport@applelg.net
Business Development Managers
Click here to view our current BDM contact list.
Customer Care Group
Travel Impressions Customer Care is available 24/7 to assist with guests issues during travel.
Phone: 1-800-284-0022
Email: customer.service@travimp.com
During Travel Customer Service
Email: onsite@travimp.com
Phone: 1-800-284-0044, prompt 3, then prompt 2
Post Travel Customer Service
Visit here!
Phone: 888-282-3786
Documents
Phone: 800-284-0044, Prompt 4
Brochure
Phone: 800-284-0044, Prompt 5
Groups
Phone: 800-284-0044, Prompt 6
Email: groups@travimp.com
Price Match
Email: pricematch@travimp.com
Hours of Operation as of 4/13/20:
Monday: 9:00 am – 6:00 pm EST
Tuesday – Friday: 10:00 am – 6:00 pm EST
To chat with one of our Price Match representatives, click here.
WAVES™ Travel Agent Rewards Program
Email: wavesrewards@applelg.net
Airlines
For airline specific information such as baggage policies and more, click here.
